Terms and conditions

These terms govern your use of getinsurancewebsite.com and any website plan you buy from GetInsuranceWebsite ("we", "us"). Paying the first monthly invoice is acceptance of these terms.

The agreement

The agreement is made of these terms, the plan you select on the pricing page at the time of purchase, and any written scope we agree by email. If they conflict, the written scope wins, then the plan, then these terms.

The service

We design, build, host, update and maintain a website for your business on the plan you choose. What each plan includes is set out on the pricing page and forms part of this agreement. We are not an insurance agency, broker, carrier or licensed producer. The website is a marketing and quote request tool; quoting, placing, binding and servicing coverage for your clients is entirely yours, and a quote request submitted through the site is not an application, a quote or a binder.

Fees and billing

Plans are billed monthly in advance at the price shown when you buy: currently $127, $267 plus AI usage, or $647 a month. Usage on the AI Engine is billed monthly in arrears at cost. Prices are in US dollars and exclude any taxes you are required to pay. We may change prices with 30 days written notice; the new price applies from your next billing date after the notice period.

The one-time build fee

Every plan carries a one-time build fee of $697. It is not charged when you sign up. It is invoiced after your site is live and you have confirmed you are satisfied with it, and it is due within 7 days of that invoice. If you cancel before the build starts, no build fee is charged. If you cancel after the build starts but before launch, we may invoice a proportion of the build fee reflecting the work completed.

Revisions and turnaround

5 revisions a month are included in every plan. A revision is a single change request of any size. Additional revisions in the same month are $20 each. We complete revisions within 2 to 5 working days of receiving everything we need from you. Unused revisions do not roll over.

Your content and our content

You are responsible for the accuracy and legality of the information you give us to publish: lines written, carrier appointments, producer licenses, team details, any coverage description and any claims about your agency, including compliance with the advertising rules that apply to insurance marketing in your states. Articles we write are general information for readers; they are not advice for any individual and we will state so where the subject calls for it. You may ask us to correct or remove any article at any time.

Ownership and domains

While your plan is active you have a license to use the site. Content you supply stays yours. Design, code and templates we create stay ours, and we may reuse patterns across clients. Your domain is always yours: if we register one for you it is registered in your name and transferred to you on request. On cancellation we provide an export of your content and articles within 14 days.

The AI Engine

On plans that include it, the AI receptionist, chat and messaging agents answer questions about your business, take inquiry details and book appointments. They are configured not to quote coverage, rates or eligibility, not to give insurance advice, and to hand anything that would amount to advice to a licensed producer at your agency. You review the scripts before launch. Text messaging requires carrier registration (A2P 10DLC), which we file for you; carrier fees are passed through at cost. You are responsible for consent, opt-out and record-keeping obligations that apply to your own communications with your clients and prospects.

Your responsibilities

• Give us accurate information and respond to our requests during the build.
• Own or have the right to use any logo, photograph or text you give us.
• Comply with the advertising, licensing and professional rules that apply to your business.
• Pay invoices when due.

Cancellation

You may cancel at any time by email, and the notice must reach us at least 2 business days before your next invoice date, during business hours of 9:00 to 17:00 Central, Monday to Friday, excluding US public holidays. A message sent outside those hours counts from the start of the next business day, so an email sent over a weekend does not give 2 business days of notice ahead of a Monday or Tuesday invoice. If notice arrives late, the next invoice is still charged and cancellation takes effect at the end of that billing month. We may suspend the site if an invoice is more than 14 days overdue and cancel the agreement if it is more than 30 days overdue. See the refund policy for what is and is not refundable.

Guarantees and their limits

We guarantee a Google PageSpeed score of 90+ on mobile and desktop for pages we build and host. If a page falls below that because of our work, we fix it at no charge. We guarantee that your site starts ranking for local searches in your area within 3 to 5 months of launch; if it has not, we continue the search work at no additional charge until it does. Neither guarantee covers changes you or third parties make, content you ask us to publish against our advice, or ranking for terms outside your area or services.

Liability

To the fullest extent the law allows, our total liability under this agreement in any 12-month period is limited to the fees you paid us in that period. We are not liable for indirect or consequential loss, lost profits, or loss arising from third-party services such as hosting, domain registrars, payment processors, CRMs or messaging carriers. Nothing here limits liability that cannot be limited by law.

General

This agreement is governed by the laws of the State of Texas, United States, and disputes are resolved in its courts. If any part of these terms is found unenforceable the rest stays in force. Notices are sent by email to the addresses each party uses in normal correspondence. Questions: hello@getinsurancewebsite.com.